Privacy Policy for Elite Physio Ottawa

Introduction

Elite Physio Ottawa is committed to protecting your privacy and ensuring your personal information is handled responsibly in accordance with applicable laws. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services.

Information We Collect

When you visit our website or interact with our services, we may collect the following information:

  1. Personal Information: Name, email address, phone number, and any other details you provide when filling out forms or registering for services.
  2. Appointment Details: Scheduling preferences and medical information relevant to physiotherapy services.
  3. Website Usage Data: Information such as IP address, browser type, device details, and usage patterns collected via cookies and analytics tools.

How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To schedule and provide physiotherapy services tailored to your needs.
  • Communication: To respond to inquiries, deliver updates, and confirm appointments.
  • Improvements: To analyze website performance and enhance user experience.
  • Compliance and Legal Requirements: To fulfill legal obligations and maintain service standards.

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely in our systems and accessed only by authorized personnel.

Sharing of Information

We do not sell, rent, or share your personal information with third parties except:

  • When required by law or legal processes.
  • To trusted service providers and partners who assist in delivering our services (e.g., payment processors), ensuring they comply with confidentiality agreements.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for data processing, where applicable.
  • Request information about how your data is being used.

To exercise these rights, please email us at [Insert Email Address].

Use of Cookies

Our website uses cookies to enhance the user experience and analyze website usage. You can control cookie settings or disable them through your browser. However, this may affect site functionality.

Contact Us

For privacy-related questions or concerns, please contact us at:

Elite Physio Ottawa


1380 Upper Canada Street, Kanata, Ontario K2T 0N7, Canada
 Phone: 613-690-6775
 Email: info@elitephysioottawa.com

Updates to This Policy

This policy may be updated occasionally to reflect changes in legal requirements or our practices. Please review this page periodically for the latest version.

Effective Date: April 3rd 2025